Schedule a Service Appointment

Don't give up your bike any longer than you have to

We know that the riding season is short and you need to maximize every day that you can with your bike.  For that, we have appointments.  Let us know as much as you can about your bike and the service that it needs and we'll do our best to get it back to you quickly, and when you need it.  Please note that we'll have it a little longer if parts need to be ordered, but we can arrange for you to only drop it off once the parts arrive.

There is no extra charge for appointments.  You're helping us out too!

Customer Contact Information

Your information is important so that we can have your Work Order prepared before you arrive!

First Name*
Last Name*
Mobile Phone (Cell)*
Your cell phone number is important, as most people don't check their home phones anymore
Must be a valid e-mail address, e.g.
Street Address*
Zip Code*

Bike Information

This information helps us pull up the data and history on the bike that we'll be servicing and prepare your Work Order accordingly. Please be as specific as possible!

Type of Bike
Your bike's year helps us track down specific parts, but it's okay if you don't know
Serial Number
This helps us check the bike in and process warranty issues. On newer bikes it is on a sticker under the downtube and on older bikes it is engraved under the bottom bracket.

Service Details

Please specify your service needs to help us prepare for the arrival of your bike.

Service Requested*
Lead times are "business days". We do not service bicycles on Sundays and most Saturdays during peak busy season.
Service Details*
Describe the issues that you are experiencing with your bicycle and/or the services that you would like performed.
Dropoff Date*
Please let us know what date that you plan to drop off your bicycle.
Desired Pickup Date*
We do our best to meet your desired pickup date. Please note the expected lead times for the service that you are requesting, which include business days starting the day after you drop off your bicycle, unless you drop it off before noon. Business days do not include Saturdays (during peak season) or Sundays.
Is this a Rush Service?*
We can guarantee your bicycle to be ready 24 hours after you drop it off for an additional fee of $25 which covers the overtime for the Service Staff.

Note: * indicates required information.