Read through our Frequently Asked Questions before submitting, thanks!
We are happy to answer your questions if you would kindly fill out the form below. Please be sure to type your email address carefully so we can get back to you. We'll do our best to respond to your email within one business day.
FREQUENTLY ASKED QUESTIONS
How are you operating during COVID-19?
We're still rolling safely under the principle that we need to keep you and our team safe while doing so. The store is open! You can still place orders online and/or meet with our Curbside Team to obtain all of the cool stuff that we offer if you'd rather not come in.
How do I buy a bike?
We are currently in a global bike shortage but we have the luxury of having placed big orders early. If you don't find something in stock with us we may have something coming soon or in the next few months. Shop our bikes HERE and pay attention to "Availability" once you've selected your color and size.
How do I get my bike serviced?
Our Service Department is by appointment and you can make yours online HERE
What are your store hours and how do I find you?
Our hours vary seasonally. For current store hours and directions click HERE
Are you open on Sundays and Holidays?
No. Our team enjoys riding, running, and spending time with family on Sundays and holidays just like you do.
We are always closed on the following holidays Check our front page or facebook page on other holidays if you're looking for an update.
- Memorial Day
- Independence Day (4th of July)
- Labor Day
- Veteran's Day
- Christmas Day
- New Years Eve
- New Years Day
Do you offer discounts and rewards?
Yes! We have a rewards program and you can find all of the details HERE
Do you rent bikes?
Yes! You can see all of our available rental bikes and make your appointment HERE
Do you take bike trade-ins?
Yes! We take trade-ins if they are bike shop quality bikes that are in safe/rideable condition. You can get a rough idea of your trade value HERE